Synergy Edge LLC

IT SUPPORT

Enjoy the benefits of stable IT systems and peace of mind with our Remote Monitoring and Management (RMM) based support.

Our dependable service lowers IT expenses, enhances performance, and safeguards your network, ensuring both businesses and home users can thrive.

Remote Monitoring and Management (RMM) for a More Secure and Efficient Future

Remote Monitoring and Management (RMM) solutions are essential for small businesses and individual users seeking to enhance the efficiency, security, and reliability of their IT systems. By partnering with a trusted provider like Synergy Edge LLC, you can leverage the power of RMM to streamline IT operations, strengthen cybersecurity defenses, and drive growth.

Here are ten reasons why you should partner with Synergy Edge:

 1. Proactive Monitoring: Our RMM systems continuously monitor your IT infrastructure, detecting issues before they escalate. This proactive approach minimizes downtime and ensures smooth operations.

 2. Remote Access and Support: Our RMM tools enable remote access to devices and systems, allowing IT support teams to troubleshoot and resolve issues quickly, which is especially beneficial for distributed teams and remote workers.

 3. Patch Management: Our RMM automates software patch and update installations across your network, ensuring all devices are up-to-date with the latest security patches and performance improvements.

 4. Security Management: Our RMM systems enhance cybersecurity by monitoring for potential threats, detecting malware, and centrally managing antivirus solutions. This helps protect sensitive data and maintain compliance with industry regulations.

 5. Asset Management: RMM provides detailed insights into your IT assets, including hardware and software inventory, license compliance, and usage metrics, aiding in resource optimization and future upgrade planning.

 6. Performance Optimization: RMM tools analyze system performance metrics such as CPU usage, memory usage, and network bandwidth, helping identify bottlenecks and optimize system performance for better efficiency.

 7. Cost Efficiency: By automating routine IT tasks and reducing the need for on-site visits, RMM helps cut down operational costs associated with IT management and support.

 8. Scalability: Our RMM solutions are scalable, making them suitable for businesses and individuals of varying sizes. Whether you have a few devices or a large network, our RMM solution can adapt to your changing needs.

 9. Compliance and Reporting: Our RMM systems provide comprehensive reporting capabilities, generating audit trails, compliance reports, and performance analytics, crucial for demonstrating adherence to regulatory requirements and internal policies.

10. Business Continuity: With proactive monitoring, rapid issue resolution, and robust backup solutions, RMM contributes to ensuring business continuity even in the face of unexpected disruptions or disasters.

If you’re ready to elevate your IT infrastructure, partner with Synergy Edge LLC for all your IT service needs. Together, we can build a more secure and efficient future for your business or personal endeavors.

What's Included

Managed Security

Antivirus deployment, monitoring, and management Email protection monitoring and management 24×7 network monitoring Vulnerability scanning and reporting

Managed Servers & Workstations

24×7 performance monitoring Configuration management Proactive maintenance Microsoft Windows and 3rd party patch management

Managed Backup*

Deployment, configuration, and monitoring Updates Scheduled backup jobs Disaster recovery plan

*additional fee applies

Unlimited Support

Remote and onsite for all servers, workstations, and network devices

Features

24x7 Advanced Network Monitoring

By proactively analyzing network activity we’re alerted to potential issues and can immediately address them before they become costly problems.

Layered Security & Backup

Protecting your company from today’s evolving threats requires defense in depth. In addition to deploying and managing antivirus software we monitor firewall configuration, manage and track backup jobs, and analyze traffic flow to prevent, detect, and react to potential attacks.

Proactive Maintenance

Our team provides preventative maintenance for devices ranging from desktops and laptops to networking hardware. Our software agents allow us to do it all silently in the background without disrupting your employees.

Remote Help Desk & Onsite Support

Our best-in-class remote access provides quick and reliable support to address day-to-day IT-related issues and interruptions.

All for a fixed monthly price

Simple, predictable, and at a fraction of the cost of in-house IT.

Synergy Edge, LLC. is the proactive partner
you can count on

Contact us for a consultation today.

Home Network

➔  Licensing: $7.00 after per unit
➔  24 Continuous Monitoring
➔  Windows, Mac & Linux Patch Management
➔  Software Deployment
➔  Client Side Monitoring and Alerting
➔  Remote Access Support

Single Computer

➔  1 License
➔  24 Continuous Monitoring
➔  Windows, Mac & Linux Patch Management
➔  Software Deployment
➔  Client Side Monitoring and Alerting
➔  Remote Access Support

BRONZE

➔  Licensing: $7.00 after first unit

➔  24 Continuous Monitoring

➔  Windows, Mac & Linux Patch Management

➔  Software Deployment

➔  Client Side Monitoring and Alerting

➔  Remote Access Support

➔  2 Hours of Onsite Support

TITANIUM

➔  Licensing: $7.00 after first unit 
➔  24 Continuous Monitoring
➔  Windows, Mac & Linux Patch Management
➔  Software Deployment
➔  Client Side Monitoring and Alerting
➔  Remote Access Support
➔  5 Hours of Onsite Support

SILVER

➔  Licensing: $7.00 after first unit 
➔  24 Continuous Monitoring
➔  Windows, Mac & Linux Patch Management
➔  Software Deployment
➔  Client Side Monitoring and Alerting
➔  Remote Access Support
➔  10 Hours of Onsite Support

GOLD

➔  Licensing: $7.00 after first unit
➔  24 Continuous Monitoring
➔  Windows, Mac & Linux Patch Management
➔  Software Deployment
➔  Client Side Monitoring and Alerting
➔  Remote Access Support
➔  20 Hours of Onsite Support

PLATINUM

➔ Licensing: $7.00 after first unit
➔  24 Continuous Monitoring
➔  Windows, Mac & Linux Patch Management
➔  Software Deployment
➔ Client Side Monitoring and Alerting
➔  40 Hours of Onsite Support

Endpoint Protection

Sentinel One

$8.00
per unit

Antivirus

BitDefender

$8.00
per unit

BackUp

$8.00 per PC
$30.00 per Server
$27.00 (per TB) Storage