This plan includes continuous monitoring and maintenance sized for environments up to 5 devices. If more than 5 devices are in use, the Silver plan provides the appropriate level of coverage.
Patch management & health checks
Asset & alert visibility dashboard
Email/remote support during business hours
Pricing shown applies to one managed workstation. Additional devices or services may incur extra charges.
Silver
$55.00/mo
Base Plan + SentinelOne
$45/mo + $12 = $57
First-year 234ME savings
–$13.11
Effective monthly total
$43.89
Includes up to 10 endpoints
Up to 10 devices
Additional endpoints: $24/device/month
This plan includes enhanced monitoring and maintenance suitable for up to 10 devices. If your environment regularly exceeds 10 devices, upgrading to Gold is recommended to maintain proper coverage.
Priority ticketing & scheduled maintenance
Advanced patching & reporting
Quarterly review & roadmap check-ins
Pricing shown applies to one managed workstation. Additional devices or services may incur extra charges.
Gold
$65.00/mo
Base Plan + SentinelOne
$55/mo + $12 = $67
Base Plan + SentinelOne
$55/mo + $12 = $67
First-year 234ME savings
–$15.41
Effective monthly total
$51.59
Includes up to 20 endpoints
Up to 20 devices
Additional endpoints: $22/device/month
Gold includes advanced monitoring and support capacity for offices up to 20 devices. Larger environments should move to Platinum for adequate system visibility and response.
Patch management & health checks
Asset & alert visibility dashboard
Email/remote support during business hours
Pricing shown applies to one managed workstation. Additional devices or services may incur extra charges.
Platinum
$85.00
Base Plan + SentinelOne
$75.00/mo + $12.00 ) = $87.00
First-year 234ME savings
–$20.01
Effective monthly total
$66.99
Our most complete coverage, with 570 hours of round-the-clock monitoring and updates each month, plus 20 hours of included remote support with priority response. Designed for customers who want maximum coverage and peace of mind.
Priority ticketing & scheduled maintenance
Advanced patching & reporting
Quarterly review & roadmap check-ins
Pricing shown applies to one managed workstation. Additional devices or services may incur extra charges.
Business Add Ons
$12.00/mo
Item
Price
On-site support (billed in 15-minute increments)
$95/hour
Additional device license
$12/device /month
SentinelOne Endpoint Protection
$12/device /month
Microsoft 365 Management
$6/user /month
Server/VM Monitoring
$25/instance /month
Network Device Monitoring
$4/device /month
Backups and Disaster Recovery – contact for quote
Server/VM Monitoring add-on
$25/instance/mo
Network device monitoring (AP/Switch)
$4/device/mo
Hardened AV/EDR with rollback protection
Backups & disaster-recovery options on request
Platinum
$85.00
Base Plan
$75/mo
Base Plan + SentinelOne
$75/mo + $12 = $87
First-year 234ME savings
–$20.01
Effective monthly total
$66.99
Includes up to 35 endpoints
Up to 35 devices
Additional endpoints: $20/device/month
Platinum supports environments up to 35 devices. Environments above 50 devices require a custom quote for proper sizing.
Priority ticketing & scheduled maintenance
Advanced patching & reporting
Quarterly review & roadmap check-ins
Pricing shown applies to one managed workstation. Additional devices or services may incur extra charges.
Business Add Ons
$12.00/mo
Item
Price
On-site support (billed in 15-minute increments)
$95/hour
Additional Device Licensing
$12/device /month
SentinelOne Endpoint Protection (optional)
$12/device /month
Enterprise-grade behavioral AI protection. Optional for clients who prefer to keep their existing antivirus.
Managed Backup Services
Pricing varies by device
Workstation and server backups with monitoring, integrity checks, and rapid recovery options.
Onsite Support $47/hour (normal hours) $70/hour (after hours)
Network Device Management
Pricing varies by device
Management for firewalls, routers, wireless access points, and network infrastructure.
Server/VM Monitoring add-on
$25/instance/mo
Network device monitoring (AP/Switch)
$4/device/mo
Business Add Ons
Item
Price
Server Management Pricing varies by configuration
Project & Deployment Services
$125/hour
Microsoft 365 Management
$6/user /month
Microsoft 365 Licensing & Management
$10/user/month + license cost
Server/VM Monitoring
$25/instance /month
Network Device Monitoring
$4/device /month
Backups and Disaster Recovery – contact for quote
Server/VM Monitoring add-on
$25/instance/mo
Network device monitoring (AP/Switch)
$4/device/mo
Hardened AV/EDR with rollback protection
Backups & disaster-recovery options on request
Support Scope:
Synergy Edge supports a wide range of business technologies. Support for nonstandard, legacy, or proprietary platforms is provided on a best-effort basis. Some systems may require vendor assistance or additional project scoping.